🍃 Shipping & Delivery
We carefully pack and deliver our tea to preserve its freshness, aroma, and quality.
Every order is handled with attention to ensure it arrives in perfect condition anywhere in the European Union.
📍 Store Pickup
You can also collect your order in person:
Address:
Budapest,Dob u. 34, 1074 Hungary
Pickup is free of charge.
Please wait for confirmation before arrival.
🌍 Delivery Area
We ship to all countries within the European Union.
If your country is not listed at checkout, please contact us and we will assist you.
⏱ Delivery Time
- Hungary: 2–5 working days
- Other EU countries: 3–8 working days
Orders are processed Monday–Friday.
Orders placed after business hours are processed the next working day.
💰 Shipping Fees
| Region | Order Value | Shipping Fee |
|---|---|---|
| Hungary | Under 15,000 HUF | 1,990 HUF |
| Hungary | 15,000 HUF and above | Free |
| EU (Standard) | Under 60 EUR | 9.90 EUR |
| EU (Standard) | 60 EUR and above | Free |
| Store Pickup | Any order | Free |
Shipping costs are calculated automatically at checkout based on your location.
🚚 Carriers
We work with reliable international and local partners such as DPD,GLS, DHL, and other EU courier services to ensure safe and timely delivery.
📦 Delivery Details
- Delivery is made on working days (Monday–Friday)
- Please ensure your shipping address and phone number are correct
- For business addresses, include the company name
🔁 Failed Delivery
If delivery is unsuccessful, the courier may attempt redelivery or hold the parcel at a nearby pickup point.
🌿 Tea Care
Tea is a delicate, natural product.
After receiving your order, store it in a cool, dry place away from light and moisture.
📞 Contact
If you have any questions, we are happy to help:
Email: info@tea.ag
Phone: +36 30 460 3366